Casoo Casino Review

First Glance at Casoo Casino

When you land on the Casoo Casino homepage, the first thing that will catch your attention is the featured image. It consists of the welcome offer and all the details.

When you scroll further down, you’ll see the site’s most popular games, such as Drop em’ and Sahara Trails.

If you need to register or log in, both options are in the left navigation bar.

In addition, you’ll also find options for the latest promotions, the game library, and the help centre. Yet, if you need further information about the Casoo Casino Oz platform, scroll down to the bottom of the page.

There, you can click links to everything from payment options to FAQs.

Casoo Casino Sign Up Bonus Offer

All Aussie players are eligible for the Casoo Casino welcome bonus. It consists of a 100% matched bonus of up to $300 plus 100 free spins on the Magic Stars 3 slot.

To qualify, register for an account and click “promotions” in the left navigation bar. From there, select the “valuables” tab and press the claim button. Next, just make a minimum deposit of $20, and the bonus funds and free spins will be automatically applied to your account.

The bonus expires in 3 days. Once you've claimed it and get lucky, your winnings will be subject to wagering requirements. What’s more, to be able to make a real-money withdrawal, you must verify your account by uploading your identification and proof of address documents.

How to Sign Up & Activate the Welcome Bonus

Wagering Requirements

Before writing this Casoo Casino review, our experts thoroughly researched the terms and conditions of the welcome offer. One factor of the terms is the wagering requirements, which means how many times you’re required to bet the bonus credits until you can make a withdrawal.

The wagering requirements for the Casoo Casino welcome bonus are 25x, which is way below the industry average of 35x.

To give you an idea, if you were to deposit $20, you must make $500s worth of bets to be able to cash out. You can win or lose on these wagers, it’s just that the 25x number must be hit first.

With the 100 free spins part of the promotion, the wagering requirements are 35x.

This means if you made the minimum deposit of $20, you must make $700s worth of bets to be able to withdraw real money.

Welcome Bonus Terms

• 100% matched bonus up to $300 plus 100 free spins on Magic Stars 3 slot
• The wagering requirements for the matched bonus are 25x
• For the free spins, the wagering requirements are 35x
• The minimum deposit for the Casoo Casino welcome bonus is $20
• Once claimed, the bonus credits and free spins expire in 3 days

Additional Bonus Offers & Promotions

The loyalty programme called Infinity offers you a reload bonus when you progress through the levels.

In fact, when you get to level 60, you’ll be rewarded with a reload bonus, which will be tailored to your account. From there, for every ten levels you progress, you can claim another reload bonus, but with lower wagering requirements each time.

Additionally, when you register for a Casoo Casino account, you’ll be entered into the loyalty programme.

Just play popular games and collect points to progress through the levels. On each level, you’ll unlock rewards such as free bets or free spins.

In addition, as we’ve previously mentioned when you get to levels 60, 70 and 80, you can claim a reload bonus.

How is the Game Selection at Casoo Casino?

If plenty of games are what you’re looking for then Casoo Casino Oz has 2800+ to choose from. These include some of the best real money pokies, jackpots, table games, keno and scratch cards. Yet, for a more immersive experience, you’re able to play live casino games like blackjack, baccarat and roulette.

Finding a game to play is a piece of cake, just click “games” in the left navigation bar. From there, you’re able to select the gaming type, pick popular games or even try new titles. If you have a preferred game provider you can use the filters to show all the available games.

Moreover, you can also use the search box if you want to play a particular title.

What Game Developers does Casoo Casino Have?

When we conducted this Casoo Casino review we found 50+ game developers. Finding the brands is simple, all are stated in the footer of the website. Game developers comprise top names namely Blueprint Gaming, Red Tiger and NetEnt. Yet, you can also play independently made games from companies such as Ainsworth or ELK Studios.

If you want to play live casino games, AG Gaming supplies many of the titles. Each game is live-streamed from an authentic studio and hosted by a friendly dealer.

It’s easily the best way to enjoy the thrill of a real-life casino from the comfort of your own home.

Online Slots Overview

Pokies are the biggest section of the Casoo Casino gaming library.

In total, you can play 2000+ pokies including video slots, 3D slots, cluster pays, and more. Furthermore, plenty of themed slots are on offer too. You can choose everything from ancients and superheroes to Irish and movie-themed pokies.

Moreover, on plenty of the titles you can play demo versions, which is perfect for learning the rules of a game. And remember, when you sign up, you’ll get 100 free spins on Magic Stars 3, plus a matched bonus which can be used on the majority of pokies.

Jackpot Slots Overview

Unfortunately, there is no dedicated jackpot section in the games tab. However, you can choose Megaways titles, where you can play 8 games. These include Blockchain Megaways, The Rodfather Megaways and Megahops Megaways.

With Megaways games there are over 117,000 ways to win. Nevertheless, other jackpot games are not available on the platform such as Drop & Wins. We would love to see more progressive jackpots added in the future because they give Aussies a chance to win big from small stakes.

Table Games Overview

If RNG table games are what you enjoy, then take your pick from 50+ titles.

You can play everything from roulette and blackjack to baccarat and video poker. What’s more, all the classic variants are on offer, but there are plenty of unique ones to try if you’re looking for something new.

For example, if you have a lucky number you can play American or European Roulette. Then again, a popular variant in Australia is Penalty Roulette made by EvoPlay. Instead of a wheel, you select the area in the goal the ball will land. In total, there are 24 areas to bet on, and you’re able to make outside bets, just as you would on the wheel.

Live Casino Overview

If you want the thrill of a live casino from the comfort of your own home, then select “live casino”. There, you can play all the classic games such as poker, baccarat, blackjack and roulette. Yet, if you want to try something different, then give the Indian game Andar Bahar a try.

All games are available to play 24/7, and on most titles, stakes start from 50c per game. Also, when you’re playing for real money, you’re able to use the chat box to speak to the dealer and other players at the table.

Banking & Payment Options at Casoo Casino

When we assembled this Casoo Casino review, we found 15+ payment methods accepted on the platform. We view this as a superb number because there are plenty of choices to make deposits and withdrawals.

On all 15+ payment methods, you can transact in Australian dollars.

The banking options accepted include debit cards, namely Visa, Mastercard and Maestro, as well as cryptocurrencies such as Ethereum and Bitcoin. Moreover, you’re able to transact with online solutions like Zimpler.

Finally, there are 10+ e-wallets available to make deposits and withdrawals. These comprise popular brands such as Neteller, Skrill and Paysafecard. In addition, you can also use NeoSurf, WebMoney, QIWI.

Deposits

The good news is that Casoo Casino will not charge you a processing fee on both deposits and withdrawals. The minimum deposit is $10, like in many other low minimum deposit casinos, whereas the minimum withdrawal is $20.

Making a deposit is easy, just select “cashier” in the left navigation bar. Next, pick “deposit” select any available bonuses and choose your preferred payment method. From there, input all the relevant details e.g. name, card number, CVV etc.

Once that is done, the deposit will be in your account instantly.

Withdrawals

Making Casoo Casino withdrawals is the same process, which is easy and straightforward. Pick “withdrawals” in the cashier section and select your preferred payment method. The time it will take and the limits will show directly underneath. To the right, input the amount you wish to withdraw.

When you’re happy, press the continue button, and you’ll get your funds accordingly.

One additional thing to take into account is the withdrawal times.

The quickest way to get your funds is via e-wallets as you’ll get a fast casino payout. However, if you prefer debit cards, expect to wait anywhere between 1 – 5 working days.

KYC Process & Documents

To make a withdrawal, you must upload supporting documents. One is a copy of your passport, ID card, or driving licence to verify your identity, and the other is a recent bank statement or utility bill to verify your address.

This process is required by Australian law to prevent criminal activity and fraudulent behaviour.

If you have any questions, you can contact customer support at any time and make an inquiry.

Customer Support at Casoo Casino

Before writing this Casoo Casino review, we found three ways to get in touch with the team.

These are phone, email and live chat and all are available 24/7. However, before contacting support, be sure to read the FAQs first as many things are covered there.

The phone number is +356 99609110, and you’ll be connected to an agent in minutes. We asked a few questions about the Casoo Casino app and the team answered everything comprehensively.

Nonetheless, for a faster response, use the live chat. It can be found in the bottom right corner of the page and you’ll speak to an agent in seconds. Everything we asked was dealt with in a professional and courteous manner.

If you have a longer query or a complaint then send an email to help@casoo.com. You may have to wait up to 48 hours for a response, but any issue you may have will be dealt with professionally.

• Phone: +356 99609110
• Email: help@casoo.com
• Live Chat: 24/7

Mobile Compatibility

Unfortunately, there is no Casoo Casino app to speak of for iOS or Android devices. Nevertheless, if you wish to play games on the go, then you can, it’s possible via a mobile browser such as Chrome or Safari.

All 2800+ games are available to play in a mobile browser and each game is optimised to your screen size. What’s more, all pokies and RNG table games are streamed in HD and will never lag. Yet, if you prefer live dealer games, buffering will not occur, provided you have a strong internet connection.

Besides playing games, you’re able to make deposits and withdrawals, claim bonuses and contact customer support via a mobile browser.

Heck, you can even register on your device and upload the necessary documents to verify your account.

Player Safety & Responsible Gambling

Responsible gambling is one area that is taken very seriously by Casoo Casino. You can easily find the dedicated page in the footer of the site. On it, you’re able to read helpful information about keeping in control of your gambling albeit, the information is rather brief.

Moreover, when you register for an account, you have a wide range of safer gambling tools at your disposal. You can set daily, weekly or monthly deposits, request reality checks to track your spending, take cooling-off periods and self-exclude.

Licences & Security

When you’re playing at Casoo Casino, everything is safe and secure because the platform is licenced by the Central Government of Curaçao under its operator Fortuna Games N.V.. If you ever have a problem whilst playing on the site, such as not getting your winnings, you can contact Curacao Central Government to make a complaint. It’s their job to protect players and enforce rules and regulations against online casinos.

Casoo Casino is owned and operated by SGS International Ltd, a company with offices based in Cyprus and Scotland. SGS International Limited partners with some of the biggest brands in the industry such as NetEnt, Red Tiger and Microgaming.

From our research for this Casoo Casino review, SGS International Ltd does not own any other online casinos. This can be looked at as a favourable thing because all the efforts of the company are just put into Casoo.

Casoo Casino Compared

I've compared Casoo Casino with other major casinos, focusing on bonuses, game selection, and key features.

Casoo Casino vs 50 Crowns Casino

Casoo offers a $2,000 bonus with 3,500+ games, while 50 Crowns Casino provides a $6,000 bonus with 4,000+ games, focusing more on high rollers and VIP benefits.

Verdict: 50 Crowns Casino is better for high rollers, while Casoo offers a more themed, fun experience.

Casoo Casino vs BitDreams Casino

Casoo provides a $2,000 bonus with 3,500+ games, while BitDreams Casino offers a $3,000 bonus and 7,000+ games, focusing heavily on crypto-friendly players.

Verdict: For a larger game library and better crypto features, BitDreams Casino is the better choice.

Casoo Casino vs Vave Casino

Casoo offers a $2,000 bonus with 3,500+ games, while Vave Casino provides a 100% bonus up to 1 BTC and 3,000+ games, with a focus on cryptocurrency users.

Verdict: If you're into crypto, Vave Casino is a solid choice, while Casoo is ideal for a wider range of bonuses and games.

Verdict

To wrap up, Casoo Casino delivers a secure desktop and mobile platform with a variety of banking options.

Crypto payments are supported, offering the fastest transactions. One downfall is that the casino has a low withdrawal limit of $2,000 per day. The customer support team is responsive and can be reached through email and live chat. Support is available in multiple languages, but there is no phone support.

Overall, Casoo is a trustworthy site with some of the most popular games from more than 35 providers.

Casoo Casino FAQ

What is the withdrawal time at Casoo Casino?

Casoo Casino withdrawal times vary depending on which payment method you use. If you opt for e-wallets, you’ll get your winnings instantly, whereas with debit cards it will take 1 – 5 banking days.

What licences does Casoo Casino have?

Casoo Casino is licensed and regulated by Curacao eGaming, under account number 137028. If you ever have a problem whilst playing you’re able to contact Curacao eGaming and make a formal complaint.

Is it legal to play at Casoo Casino in Australia?

Yes, as long as you’re at least 18 years old. To verify your age, you must upload a copy of your passport, driving licence or ID card before you go to make a withdrawal.

Who owns Casoo Casino?

Casoo Casino is owned by SGS International Ltd, a company with offices in Cyprus and Scotland. SGS is partnered with top-class game providers to bring Aussie players a first-rate experience on the site.

Can I trust Casoo Casino?

Yes, because the site is properly licenced and regulated by Curacao eGaming. In addition, the website uses SSL encryption technology which keeps your personal and financial data safe.